
A digital marketing strategy that reversed declining lead momentum and delivered record-breaking growth across paid and organic channels.
These weren't vanity numbers. By optimising on real sales and lead-quality data, not just form fills, the campaign delivered outcomes Plunkett's business could feel.
HubSpot-led optimisation steered spend toward genuinely qualified prospects, not just clicks.
Thousands of additional leads a year feeding a healthier, more predictable forward pipeline.
Cost per lead down 48%, every marketing dollar working harder across the whole funnel.
Early E-E-A-T and GEO adoption positioned the brand to win as search and AI keep changing.
Plunkett Homes is WA's oldest home builder, with a reputation built on craftsmanship and generations of local expertise. But in 2025, legacy alone wasn't enough: lead volumes were declining, competition was fierce, and digital platforms were constantly changing.
Perth's home-building space had become saturated, with aggressive competitors dominating paid and organic visibility. Standing out required smarter targeting, sharper messaging, and stronger differentiation.
Shifting Google SERPs and Meta's evolving ad delivery meant previous campaign structures were no longer efficient. Costs were rising while returns diminished.
Month-on-month lead volumes were trending downward, creating pressure on future sales pipelines and growth targets.
We rebuilt Plunkett's digital ecosystem across paid media, organic search, content, and CRM, aligned to data, driven by performance, and built to compound over time.
Google Ads and Meta campaigns were completely restructured with smarter segmentation and creative aligned to intent. HubSpot CRM data was integrated to optimise on real lead quality, not just clicks.
An E-E-A-T-first SEO strategy built topical authority and trust, aligned to Google's 2025 updates. Early Generative Engine Optimisation (GEO) delivered visibility in AI-powered search and citations.
Paid, organic, content, and CRM were unified into one cohesive system, working together to attract, convert, and nurture buyers into a resilient, scalable framework.
Real sales and lead-quality data, not just form fills, was fed directly into Google and Meta's algorithms, so campaigns optimised toward genuinely valuable prospects.
A sustained transformation, not a one-off burst, strategic foundations first, then smarter media, data, and optimisation layers that kept compounding.
SEO strategy aligned to E-E-A-T principles.
Generative Engine Optimisation tactics introduced to capture AI-powered search visibility.
HubSpot CRM integration implemented to feed real lead-quality data into the ad platforms.
Authoritative, citable content expanded across emerging AI answer engines.
A resilient, future-ready strategy that keeps compounding.
The strategy launched in May–June 2025. Within months, Plunkett Homes was exceeding lead targets, reducing costs, and setting new monthly records, pulling decisively away from the previous year.
2024's best month was 836 leads. 2025 peaked at a record 1,475 leads in October, and 2026 opened with 1,456 in January. The lines diverge sharply from the strategy launch.
The detail behind the headline: results, charts, and the creative work for each channel. All figures compare the campaign period (Jun 2025 – Mar 2026) against the previous period.
Rather than chasing volume, the SEO strategy focused on attracting more relevant, high-intent traffic that was more likely to convert. By aligning Plunkett Homes' SEO approach with global algorithm trends, particularly Google's growing emphasis on E-E-A-T (Experience, Expertise, Authority, and Trust), the brand was positioned to benefit from 2025's major search updates while competitors fell behind.
This was supported by deep, data-driven content, including house and land insights built using local market data. The result was content that didn't just rank, but educated, built trust, and delivered genuine value to WA home buyers.
While organic sessions grew modestly, the quality of traffic improved significantly, leading to strong gains in both conversion rate and lead volume. There was immediate momentum, delivering record lead volumes and conversion rates before the seasonal Christmas slowdown.
Content promoting trust, experience, & authority
Local-market buyer guides
Authoritative, citable articlesIn May 2025 we launched a GEO strategy to position Plunkett for the future of search. By leveraging strong E-E-A-T signals, including Plunkett's status as WA's oldest home builder, and publishing authoritative, citable content, the brand began appearing in AI-generated answers across emerging platforms.
Plunkett cited across Google, AI Overview & ChatGPT for WA home-building queriesA standing start to a meaningful new channel: sessions surged from 177 to 1,200 and leads grew from 5 to 88, with conversion peaking at 22.22% in March 2026.
By shifting to a data-led optimisation model, broader audiences, stronger creative variation, and HubSpot lead-quality signals, Meta Ads became a high-efficiency lead engine. The gains came with almost identical media spend: smarter performance at scale, not bigger budgets.
September 2025 saw a +467% year-on-year jump, 301 leads vs just 53 the prior year, with cost per lead dropping as low as $26.28.
Lifestyle Two-Storey Range
Menora · Meta StoriesFollowing the June 2025 campaign restructure, Google Ads was transformed into a higher-converting, lower-cost lead channel for Plunkett Homes. By simplifying campaign structures, removing overlap, expanding keyword reach, and using HubSpot conversion data to guide optimisation, performance improved rapidly, without increasing spend.
October delivered the strongest result: +166% more leads (258 → 686) at a record 7.53% conversion rate.
Sponsored result · mobile
Search + display ad · desktopSimplified, expanded campaigns kept Plunkett front-and-centre for high-intent house & land searches across Perth.
The combined objective was 674 leads per month. The campaign reached up to 1,475, exceeding every target while reducing cost per lead.
Achieved monthly leads (bars) sat consistently above target (dashed line) across both organic and paid media from the strategy launch onward.
Organic and paid grew in concert, lifting total monthly leads to a record 1,475 in October 2025.
Living Online has supported our brands with SEO, digital marketing and UX/CRO services over the past two years. What sets them apart is how seamlessly they integrate with our team. It feels less like working with an external agency and more like having a dedicated digital partner. Their approach is flexible and tailored; rather than following a one-size-fits-all formula, they adapt quickly and are always willing to pivot strategies to deliver the best possible outcomes.
Through a fully integrated strategy across SEO, GEO, Google Ads, Meta Ads, and CRM-driven optimisation, Plunkett Homes outperformed competitors, adapted to changing algorithms, and scaled lead generation efficiently, exceeding every target while cutting cost per lead.
Plunkett Homes didn't follow the future of digital marketing. They built it.