A Plunkett Homes display home in Western Australia
Integrated Digital Marketing · Marketing Effectiveness

How Plunkett Homes generated up to 1,475 leads a month while cutting cost per lead by 48%

A digital marketing strategy that reversed declining lead momentum and delivered record-breaking growth across paid and organic channels.

Client
Plunkett Homes (JWH Group)
Sector
Residential Home Building, Western Australia
Channels
SEO · GEO · Google Ads · Meta Ads · CRM
Period
Jun 2025 – Mar 2026 vs previous period
+0%
Campaign leads
Increase vs previous period
0%
Cost per lead
Decrease · paid media
+0
Additional leads
vs previous period
0%
Above paid target
Target 474 / month
0%
Above SEO target
Target 200 / month
0
Leads in one month
New monthly record
Why this matters

Marketing metrics, translated into business growth

These weren't vanity numbers. By optimising on real sales and lead-quality data, not just form fills, the campaign delivered outcomes Plunkett's business could feel.

More sales-ready enquiries

HubSpot-led optimisation steered spend toward genuinely qualified prospects, not just clicks.

A stronger sales pipeline

Thousands of additional leads a year feeding a healthier, more predictable forward pipeline.

Lower cost to acquire

Cost per lead down 48%, every marketing dollar working harder across the whole funnel.

Resilient, future-proof growth

Early E-E-A-T and GEO adoption positioned the brand to win as search and AI keep changing.

The Challenge

A market under pressure

Plunkett Homes is WA's oldest home builder, with a reputation built on craftsmanship and generations of local expertise. But in 2025, legacy alone wasn't enough: lead volumes were declining, competition was fierce, and digital platforms were constantly changing.

  • 1

    A crowded metro market

    Perth's home-building space had become saturated, with aggressive competitors dominating paid and organic visibility. Standing out required smarter targeting, sharper messaging, and stronger differentiation.

  • 2

    Algorithm disruption

    Shifting Google SERPs and Meta's evolving ad delivery meant previous campaign structures were no longer efficient. Costs were rising while returns diminished.

  • 3

    Declining lead momentum

    Month-on-month lead volumes were trending downward, creating pressure on future sales pipelines and growth targets.

The targets we were engaged to hit
Google & Meta Ads474 leads/mo
SEO200 leads/mo
Combined674 leads/mo
The Strategy

A future-ready digital transformation

We rebuilt Plunkett's digital ecosystem across paid media, organic search, content, and CRM, aligned to data, driven by performance, and built to compound over time.

Paid media reinvention

Google Ads and Meta campaigns were completely restructured with smarter segmentation and creative aligned to intent. HubSpot CRM data was integrated to optimise on real lead quality, not just clicks.

Winning the future of search

An E-E-A-T-first SEO strategy built topical authority and trust, aligned to Google's 2025 updates. Early Generative Engine Optimisation (GEO) delivered visibility in AI-powered search and citations.

Integrated growth engine

Paid, organic, content, and CRM were unified into one cohesive system, working together to attract, convert, and nurture buyers into a resilient, scalable framework.

HubSpot-powered conversion funnel

Real sales and lead-quality data, not just form fills, was fed directly into Google and Meta's algorithms, so campaigns optimised toward genuinely valuable prospects.

Source: HubSpot
HubSpot conversion funnel powering ad optimisation
On-site conversion experience
Plunkett Homes home-design page with enquiry form and display-home booking
Campaign Timeline

From strategy to scale

A sustained transformation, not a one-off burst, strategic foundations first, then smarter media, data, and optimisation layers that kept compounding.

April 2025

Topical authority content rollout begins

SEO strategy aligned to E-E-A-T principles.

May 2025

GEO strategy launched

Generative Engine Optimisation tactics introduced to capture AI-powered search visibility.

June 2025

Major Google & Meta Ads restructure

HubSpot CRM integration implemented to feed real lead-quality data into the ad platforms.

July 2025

GEO tactics scaled for AI visibility

Authoritative, citable content expanded across emerging AI answer engines.

Ongoing

Continuous optimisation across all channels

A resilient, future-ready strategy that keeps compounding.

The Turning Point

Record-breaking growth across every channel

The strategy launched in May–June 2025. Within months, Plunkett Homes was exceeding lead targets, reducing costs, and setting new monthly records, pulling decisively away from the previous year.

2024's best month was 836 leads. 2025 peaked at a record 1,475 leads in October, and 2026 opened with 1,456 in January. The lines diverge sharply from the strategy launch.

+0%
Organic leads
1,743 → 4,496 vs previous period
+0%
AI search leads
From 5 to 88, a standing start
+0%
Paid social leads
From 818 to 2,975
+0
Extra Google Ads leads
Up 100% on the prior period
The Proof, Channel by Channel

Every channel, doing more

The detail behind the headline: results, charts, and the creative work for each channel. All figures compare the campaign period (Jun 2025 – Mar 2026) against the previous period.

Organic Search

SEO

E-E-A-T-first content

Rather than chasing volume, the SEO strategy focused on attracting more relevant, high-intent traffic that was more likely to convert. By aligning Plunkett Homes' SEO approach with global algorithm trends, particularly Google's growing emphasis on E-E-A-T (Experience, Expertise, Authority, and Trust), the brand was positioned to benefit from 2025's major search updates while competitors fell behind.

This was supported by deep, data-driven content, including house and land insights built using local market data. The result was content that didn't just rank, but educated, built trust, and delivered genuine value to WA home buyers.

Increase in
+0%
Conversion rate
1.95% → 3.88% (record 4.32% in Feb 2026)
Increase in
+0%
Organic leads
1,743 → 4,496 leads
Additional
+0
Leads generated
Peak monthly growth of +308%

While organic sessions grew modestly, the quality of traffic improved significantly, leading to strong gains in both conversion rate and lead volume. There was immediate momentum, delivering record lead volumes and conversion rates before the seasonal Christmas slowdown.

Creative · E-E-A-T-led content
Generative Engine Optimisation

GEO: AI Search

Early-mover advantage

In May 2025 we launched a GEO strategy to position Plunkett for the future of search. By leveraging strong E-E-A-T signals, including Plunkett's status as WA's oldest home builder, and publishing authoritative, citable content, the brand began appearing in AI-generated answers across emerging platforms.

Additional
+0
Leads from AI search
From 5 to 88 leads
Additional
+0
Sessions
From 177 to 1,200 sessions
Increase in
+0%
Leads
Conversion of 7.33%, peaking at 22.22%
Plunkett Homes cited across Google, AI Overview and ChatGPTPlunkett cited across Google, AI Overview & ChatGPT for WA home-building queries

A standing start to a meaningful new channel: sessions surged from 177 to 1,200 and leads grew from 5 to 88, with conversion peaking at 22.22% in March 2026.

Paid Social

Meta Ads

Same spend, smarter performance

By shifting to a data-led optimisation model, broader audiences, stronger creative variation, and HubSpot lead-quality signals, Meta Ads became a high-efficiency lead engine. The gains came with almost identical media spend: smarter performance at scale, not bigger budgets.

Increase in
+0%
Leads
818 → 2,975 (+2,157 in 10 months)
Increase in
+0%
Conversion rate
Reached 3.97% in June 2025
Decrease in
0%
Cost per lead
As low as $26.28 in January 2026

September 2025 saw a +467% year-on-year jump, 301 leads vs just 53 the prior year, with cost per lead dropping as low as $26.28.

Almost identical spend. 264% more leads.
Creative · Meta ad campaigns
Paid Search

Google Ads

Lower cost, higher conversion

Following the June 2025 campaign restructure, Google Ads was transformed into a higher-converting, lower-cost lead channel for Plunkett Homes. By simplifying campaign structures, removing overlap, expanding keyword reach, and using HubSpot conversion data to guide optimisation, performance improved rapidly, without increasing spend.

Decrease in
0%
Cost per lead
$42.62 → $25.59 per lead
Increase in
+0%
Conversion rate
3.54% → 6.23% (record 7.53% in Oct)
Additional
+0
Leads
Up 100% vs the prior period

October delivered the strongest result: +166% more leads (258 → 686) at a record 7.53% conversion rate.

Creative · Google search presence

Simplified, expanded campaigns kept Plunkett front-and-centre for high-intent house & land searches across Perth.

Effectiveness vs Targets

We more than doubled the brief

The combined objective was 674 leads per month. The campaign reached up to 1,475, exceeding every target while reducing cost per lead.

SEO + GEO

Goal: 200 leads / monthUp to 532 / month
166% above target

Paid Media (Google + Meta)

Goal: 474 leads / monthUp to 971 / month
105% above target

Achieved monthly leads (bars) sat consistently above target (dashed line) across both organic and paid media from the strategy launch onward.

Organic and paid grew in concert, lifting total monthly leads to a record 1,475 in October 2025.

674Combined monthly target
1,475Leads per month achieved
More than double
Results achieved

The scoreboard

  • +7,776 additional leads generated vs the previous period
  • 48% lower cost per lead across all paid media
  • 105% above the paid media monthly target
  • 166% above the SEO monthly target
  • 1,475 leads in a single month, a new record
  • AI search visibility secured through early GEO adoption
Living Online has supported our brands with SEO, digital marketing and UX/CRO services over the past two years. What sets them apart is how seamlessly they integrate with our team. It feels less like working with an external agency and more like having a dedicated digital partner. Their approach is flexible and tailored; rather than following a one-size-fits-all formula, they adapt quickly and are always willing to pivot strategies to deliver the best possible outcomes.
Tianna LocktonGroup Head of Digital · Plunkett Homes / JWH Group
Conclusion

A campaign built to lead

Through a fully integrated strategy across SEO, GEO, Google Ads, Meta Ads, and CRM-driven optimisation, Plunkett Homes outperformed competitors, adapted to changing algorithms, and scaled lead generation efficiently, exceeding every target while cutting cost per lead.

Plunkett Homes didn't follow the future of digital marketing. They built it.